FREQUENTLY ASKED QUESTIONS

Please click here to view our baggage rules.
You will be met at your arrivals gate if we have been made aware of your connection.
As with any flight, some turbulence can occur on occasion.
While we do not serve full meals in our lounge, freshly catered canapés as well as muffins, pastries and fresh fruit are available all day along with an extensive selection of beverages.
Our guests enjoy the lounge and its amenities free of charge. Everything on offer to you within the lounge in complimentary – excluding items you wish to purchase from our Safari Boutique.
Yes, we have shower facilities where you can revive yourself before enjoying a fresh cup of coffee and freshly catered snacks in the lounge.
South Africa’s summer season lasts from mid October to the end of April. Temperatures during this time range from mild and warm to hot over December. Rainy weather is to be expected with daily showers from November to February. Winter lasts from May to mid October. Conditions during this time include low temperatures, rain during July and windiness in August and September.
Please take note that due to the nature of our aircraft there may be a few restrictions. Please contact shuttle@fedair.com for more information.
We offer soft baggage at an additional cost. Return passengers can store their remaining baggage with us until their return free of charge.
Yes. Contact charters@fedair.com for more information.
Private charters can be booked though our team of charter experts at Charters@fedair.com
Yes you can, but only as a Charter flight.
Please see more information on flights and rates in our Agents Manuals or learn more about Federal Airlines in our Company Brochure.
STILL UNSURE? EMAIL AT SHUTTLE@FEDAIR.COM